Who owns and operates the Inappropriate Workplace Behaviour Line?

The Inappropriate Workplace Behaviour Line is owned and operated by Worklogic on behalf of the University of Melbourne. Worklogic Pty Ltd is an independent Melbourne-based company, which supports employers to build positive workplace cultures.

About the Inappropriate Workplace Behaviour Line

What does this service do?

The Inappropriate Workplace Behaviour Line provides a secure 24/7 channel for the confidential reporting of alleged inappropriate behaviour by a University of Melbourne employee.

This service is for reporting issues such as:

  • Bullying
  • unlawful discrimination;
  • sexual harassment and/or harassment; sexual assault;
  • stalking;
  • victimisation;
  • vilification by an employee.

These behaviours are all contrary to the University’s Appropriate Workplace Behaviour Policy. Some of these behaviours are also contrary to the University’s Sexual Misconduct and Gender-based Violence Prevention and Response Policy.

If you are an employee or student of the university, you can make a report about inappropriate behaviour by an employee that you have experienced or witnessed using our telephone reporting line 1800 MULine (1800 685 463) within Australia – during business hours [9am to 5.30pm AEST] or using the online reporting form (24/7).

Additionally, anyone can make a report about gender-based violence behaviour by a University employee through these channels.

Your report will then be sent to the Workplace Integrity team at the University, who will decide on next steps.

What other assistance or support is available to me?

If you require additional assistance or support, there is a range of information and support services that are available, as follows:

In any life-threatening situation, always call Victorian emergency services first via 000 (0 000 from a University landline). Call University Security immediately after calling emergency services.

For immediate, 24/7 help on campus, please contact University Security on (03) 8344 4674 or utilise the SafeZone app. You have the option of quickly sharing your location and details with the University Security team who will be able to get the right assistance for you.

General contact information (all campus locations):

  • Call University Security: (03) 8344 6666 or Freecall 1800 246 066
  • Use the SafeZone app.

Further information about University Security can be found here: https://www.unimelb.edu.au/security

If you believe you are in immediate danger or risk of harm, please call emergency services on 000.

UoM Mental Health Crisis Support: https://services.unimelb.edu.au/counsel/emergency-and-crisis-support

Many more links to external support options are here: https://services.unimelb.edu.au/counsel/emergency-and-crisis-support/external-support-services

Campus security (Parkville) (03) 8344 6666
CASA (Centre Against Sexual Assault): 1800 806 292
Direct line (24 hour drug and alcohol telephone counselling): 1800 888 236
Gambler’s Help (Problem Gambling): 1800 858 858
Lifeline (24 Hour telephone counselling): 131 114
Suicide Helpline (24 Hour telephone counselling): 1300 651 251
The Suicide Call Back Service: 1300 659 467
Women’s Domestic Violence Crisis Service: 1800 015 188 or 9322 3555

An employee who has experienced an incident of alleged inappropriate behaviour and who seeks to have the matter addressed informally may seek assistance from either their line manager or a member of their Human Resources team:
https://unimelb.service-now.com/hr?id=kb_article&sys_id=4ce1a8391b98c610eba399b9274bcbc6

The University provides a free and confidential counselling service to employees through an independent provider. Information about this service can be found here: https://staff.unimelb.edu.au/human-resources/employee-assistance-program

This Service offers free, confidential counselling to currently enrolled students and employees of the University. Appointments can be made by visiting the reception desk or calling the number below.

Website: http://services.unimelb.edu.au/counsel
Tel: (03) 8344 6927
Refer to the Contact us page for more information

The University’s Pastoral and spiritual care take a community-minded holistic approach to the delivery of services. While the services are primarily for employees and students of the University, the Chaplaincy will provide support to families also.

Tel: (03) 9035 8982 or (03) 8344 4825
Address: Level 1, Cardigan St, Carlton 3053

The University has security officers who patrol the Parkville campus 24 hours a day. Campus security officers are available to escort University employees and students concerned about their safety to their car, closest public transport / taxi pickup point, college or other locations near campus. Bookings are recommended .

The Safer Community Program supports members of the University of Melbourne community impacted by inappropriate, concerning, or threatening behaviour. They are a central point of contact for staff and students, and offer support, advice and information on:

  • Gender- based violence including sexual misconduct; family and intimate partner violence.
  • Stalking
  • Bullying
  • Discrimination
  • Scams
  • Child Safety
  • Gender Affirmation

The Safer Community Program can be contacted from 9am to 5pm, Monday to Friday on:

Ph: 03 9035 8675

Email: safer-community@unimelb.edu.au

For further information, please visit the website at safercommunity.unimelb.edu.au

Learn more about how to make a report, information you need to provide, and how we handle reports.

What doesn’t this reporting service do?

The Inappropriate Workplace Behaviour Line is not:

  • A counselling or emotional support service
  • An advice or report handling service (once your report is made we provide it to the University)
  • A service providing representation for you or any other individual involved
  • For reporting behaviour other than “inappropriate behaviour” by “employees”, as defined above.

Please see alternative avenues for reporting other concerns, below.

In any life-threatening situation, always call Victorian emergency services first via 000 (0 000 from a University landline). Call University Security immediately after calling emergency services.

For immediate, 24/7 help on campus, please contact University Security on (03) 8344 4674 or utilise the SafeZone app. You have the option of quickly sharing your location and details with the University Security team who will be able to get the right assistance for you.

Parkville – the nearest police station is located at:

36 Wreckyn St
North Melbourne
(03) 8379 0800

Other locations

Emergency numbers for other locations:

Burnley: (03) 8344 6666

Creswick:

  • Business hours: (03) 5321 4333
  • After hours: 0425 700 042

Dookie: (03) 5833 9200

VCA & MCM Southbank:
(03) 9035 9311

Werribee:
(03) 9731 2000

General contact information (all campus locations):

  • Call University Security: (03) 8344 6666 or Freecall 1800 246 066
  • Use the SafeZone app.

Further information about University Security can be found here: https://www.unimelb.edu.au/security

If you are a student or you have concerns about the behaviour of a student, you can contact the Safer Community Program for advice. The Safer Community Program provides a safe place to talk about your concerns; personal and tailored safety advice and strategies to manage concerns, and support.

The Safer Community Program can be contacted from 9am to 5pm, Monday to Friday on:

Ph: 03 9035 8675

Email: safer-community@unimelb.edu.au

For further information, please visit our website at safercommunity.unimelb.edu.au

If you have concerns about the behaviour of a student, please refer to the following policies as applicable:

  • General misconduct (including discrimination, harassment, sexual assault, bullying, stalking, victimisation and vilification): Student Conduct Policy https://policy.unimelb.edu.au/MPF1324. Under this policy, a student may make an online complaint or grievance  here: https://students.unimelb.edu.au/student-life/rights-and-responsibilities/student-complaints-and-grievances
  • A grievance or complaint by a student (including a former student whose enrolment ended no more than six months ago) against another student: Student Complaints and Grievances Policy https://policy.unimelb.edu.au/MPF1066 Under this policy, a student may make an online complaint or grievance here: https://students.unimelb.edu.au/student-life/rights-and-responsibilities/student-complaints-and-grievances
  • Academic misconduct: Student Academic Integrity Policy https://policy.unimelb.edu.au/MPF1310
  • Research misconduct: Research Integrity and Misconduct Policy https://policy.unimelb.edu.au/MPF1318

Contact the college directly.

You can also contact the Safer Community Program for advice.

Contact the club or union directly.

You can also contact the Safer Community Program for advice.

For reports of theft, fraud or corrupt conduct, please follow the procedural principles outlined in the Fraud and Corruption Management Policy.

For information about making a protected disclosure about improper (corrupt) conduct to the University or directly to IBAC or the Victorian Ombudsman, visit the University’s webpage on Whistleblower disclosures.

Individuals may make disclosures about improper conduct (such as corruption, dishonest performance of duties, misuse of information or resources) by the University, its employees and officers, or about detrimental action taken in reprisal for a disclosure, directly to IBAC or the Victorian Ombudsman, without fear of reprisal.

The University’s Office of Research Ethics and Integrity (OREI) handles issues of animal welfare, animal and human ethics, research integrity, research misconduct, gene technology, biosafety, biosecurity, and export controls. You can find more information or submit a concern or complaint here: https://research.unimelb.edu.au/strengths/ethics

Frequently Asked Questions

This service is primarily for individuals to report “inappropriate behaviour” as defined above (or by relevant University policy) by “employees” of the University.
Yes, you can raise a concern about inappropriate behaviour that you have witnessed, even if it happened to someone else
The University’s Appropriate Workplace Behaviour Policy prohibits victimisation, the treating of people in a detrimental manner – or threatening to – because they have made a report. You can nominate not to have your report released to the person(s) about whom you are making the report: the University will handle your report in strict confidence and privacy, respecting this provision.
If you believe a crime has been committed or is underway, you may wish to call the police on 000, or University Security at your campus.
The University may choose to obtain aggregated, de-identified data about reports made via this service. The University’s privacy statements can be found here: https://about.unimelb.edu.au/strategy/governance/compliance-obligations/privacy/privacy-statements
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